Privacy Policy

Last updated: 26 September 2026

VENTRON ENERGY, trading as VENTRON ENERGY (“VENTRON,” “we,” “us,” or “our”), respects your privacy. This Policy explains how we handle personal information when you visit ventronenergy.com, contact us, or discuss a potential project with us.

Data controller: VENTRON ENERGY
Privacy contact: info@ventronenergy.com

1. Information We Collect

We may collect:

• Information you provide: your name, email address, phone number if supplied, company, project location, product interest, and the contents of your inquiry or correspondence.
• Project information: requirements you share concerning water demand, power needs, site conditions, timelines, and proposed equipment.
• Technical information: information ordinarily recorded when a Website is accessed, such as IP address, browser and device details, pages requested, timestamps, and security logs.
• Business records: correspondence, quotations, and contract-related contact details if our discussions progress.

Please avoid sending sensitive personal information or confidential project documents through a general contact form unless we have arranged an appropriate way to receive them.

2. How We Use Information

We use information to operate and secure the Website; receive and respond to inquiries; assess project requirements; prepare proposals; communicate about an active business relationship; maintain records; and meet applicable legal obligations.

We will send promotional emails only where we have an appropriate basis to do so under applicable law. You can ask us to stop promotional messages at any time by contacting us or using an unsubscribe link, where provided. We may still send messages needed to address an active inquiry or contract.

3. Grounds for Processing

Depending on the applicable law and the circumstances, we process information to respond to a request you made, take steps toward or perform a contract, comply with a legal obligation, operate and protect our Website and business, or act on consent where consent is required. You may withdraw consent for processing based on consent, without affecting processing already carried out lawfully.

4. Who Receives Information

Access is limited to people and organizations that need the information for the stated purpose. They may include our personnel, Website and communications providers, and relevant engineering, manufacturing, distribution, installation, or professional partners involved in your inquiry or project.

We may also disclose information when required by law or necessary to protect legal rights. We do not sell personal information.

5. International Processing

VENTRON may work with customers, technical partners, and suppliers in different countries. Relevant inquiry or project information may therefore be accessed or processed outside your country. Where applicable law requires safeguards for an international transfer, we will use appropriate measures.

6. Cookies and Website Analytics

The Website may use technologies needed for its operation and security. If we enable analytics, advertising pixels, or other optional tracking, we will update this section to identify their purposes and provide any choices required by applicable law. You can also manage cookies through your browser settings.

7. Retention and Security

We keep information for as long as reasonably needed to handle an inquiry or business relationship, maintain necessary records, resolve disputes, and meet legal obligations. Retention periods depend on the type of record and the reason it is held. When information is no longer needed, we delete it or otherwise handle it securely.

We use reasonable technical and organizational measures to protect personal information. No method of online transmission or storage can be guaranteed completely secure.

8. Your Choices and Rights

Depending on the law that applies to you, you may request access to your personal information, correction, deletion, restriction of certain uses, a copy of your information, or withdrawal of consent. Some requests may be limited where we must retain information or another legal exception applies.

To make a request, email info@ventronenergy.com. We may ask for information needed to verify your identity before responding.

9. Children and External Websites

The Website is intended for business and professional audiences and is not directed to children. Links to third-party websites, including LinkedIn, lead to services with their own privacy policies. We do not control those services’ handling of information.

10. Changes and Contact

We may update this Policy as our Website, data practices, or legal requirements change. The current version and its “Last updated” date will appear on this page.

For privacy questions or requests, contact info@ventronenergy.com.